We are big fans of educating our customers on how we do business. This is your step-by-step guide to working with our team. Sure, there are a lot of smaller steps in between, but these are the highlights of the Kopytek customer experience.
Step 1: Dream big. Do you have a monumental idea? Do you have a small project that requires unparalleled attention to detail? Or maybe your plans fall somewhere in between? As the premier digital printer in the Midwest, our experience and capacity give us the opportunity to offer comprehensive solutions to our customers’ needs. We’re equipped to handle nearly any task, and the award winning technology at our facility allows us to push the limit on the quality of your results. With Kopytek, you will never need to scale back the scope of your project to fit within limits, because we defy the limits, always doing our best to exceed expectations.
Step 2: Be ready to be heard. We pride ourselves on our team’s ability to communicate. We thrive on listening to the details of your project and determining the best way to give you exactly what you need. With consistent conversations and attentive customer service we eliminate the potential of a “dropped ball” somewhere down the line…we don’t “drop balls”. Our dedicated account managers are always available to answer questions, keeping you in the loop and addressing the requirements of your project.
Step 3: Let us do the heavy lifting. You are the expert on your project. We are the experts at helping transform your project concept into a reality. Communicate your goals and expectations to our team and allow us to handle the rest. Our primary goal is to design a valuable, customized solution that makes your life easier. We do this by starting with your final product and working backwards through our proprietary process. The end result comes in two forms. First is an ability to beat even the most “unbeatable” issue that might pop up during our partnership. The other is outstanding customer satisfaction.
Step 4: Sit back and relax. One of the greatest benefits of working with us is peace of mind. We’ve been problem solving and creating satisfied customers since 1986. In plain terms, we are honest, reliable, and fair. We do not procrastinate. We are punctual. We are here to create convenience for you.
Step 5: Reap the benefits. Once your project is completed—on time and with a Kopytek standard of excellence—enjoy it! You’ll be surprised at what a positive difference working with our team can make. The next step? Gearing up to partner with us again.
Do you still have questions? Skip straight to step 2 and contact our team. We will be thrilled to answer any queries that might be blocking your ability to truly get started with step 1.